Aligning Business Intelligence Towards Effective Decision-Making of Financial Institutons
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Clinton Emmanuella
This study aims to assess the role of Timeliness & Real-time Analytics (TRA) in enhancing Decision-Making Efficiency (DME), and analyze the effect of User Adoption & Accessibility (UAA) on Decision-Making Efficiency (DME) in selected financial institutions in Delta State, Nigeria. The study uses a quantitative research methodology, with data collected from a sample of 223 employees of selected financial institutions in Delta State, Nigeria.A structured questionnaire was used to gather responses, and data analysis was conducted using descriptive and inferential statistics, including correlation and regression analyses, to evaluate the relationships between TRA, UAA, and DME. The findings reveal that both TRA and UAA significantly enhance decision-making efficiency in the financial institutions studied. Specifically, Timeliness & Real-time Analytics (TRA) improves the speed and accuracy of decisions, enabling institutions to respond quickly to market changes. Additionally, high levels of User Adoption & Accessibility (UAA) positively influence decision-making efficiency by ensuring that decision-makers have easy access to relevant data and tools.Based on these findings, the study recommends that financial institutions invest in improving real-time data analytics systems, and prioritize user-friendly BI tools along with comprehensive training programs to increase adoption rates. Financial institutions should also foster a culture that supports data-driven decision-making to enhance the utilization of BI systems.
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